Starting a career in BPO as a telesales executive is a great opportunity to develop sales, communication, and customer handling skills. Here’s how to begin:

1. Understand the Role: Telesales executives make outbound calls to promote products or services, generate leads, and close sales.
2. Improve Communication & Sales Skills: Clear spoken English, persuasive speaking, and confidence are key. Learn how to handle objections and pitch effectively.
3. Basic Computer & CRM Knowledge: Familiarity with tools like MS Excel, call tracking software, and CRM systems is a plus.
4. Create a Strong Resume: Highlight communication skills, sales interest, any customer-facing experience, and willingness to learn.
5. Apply for Entry-Level Jobs: Search telesales openings on job portals, walk-ins, or company websites. Many BPOs hire freshers and provide training.
6. Prepare for the Interview: Practice selling a product in mock calls. Be ready for questions like “How would you handle a difficult customer?”
7. Be Persistent & Positive: Telesales can be challenging. Stay motivated, accept feedback, and work on improving your pitch.
8. Upskill Continuously: Learn sales techniques, product knowledge, and customer psychology to boost your performance and career growth.

With determination, communication skills, and a customer-focused mindset, you can thrive as a telesales executive in the BPO industry.